Organizational Chart

The purpose of this page is to codify the different ranks and duties of the Neon Jungle staff team. It allows members of the various departments to better understand what is expected of them. It also allows Management levels of staff to hold the various departments accountable so that the server maintains the highest possible quality experience for its members. Finally, it informs the player base of who may best be able to assist them in a request based on their needs.

Head GM
The Head GM is in charge of monitoring the GMs and providing tools and support for their games. The Head GM should review After Action Reports and Game Feedback submissions to help develop GMs to be the best possible representation of the server. The Head GM works closely with the Meta-Plot Master to ensure the GMs are making effective use of the metaplot options.
 * Ensure departmental goals are achieved, as set forward by Department Admin
 * Review, approve, and assign all runs and side RPs within 3 days of submission
 * Coordinate and run weekly GM meetings, to ensure consistency in metaplot

Meta-Plot Master
The Meta-Plot Master is a seasonal position. While the same person can remain in the position through multiple seasons, it is encouraged to have a different person take on the mantle each season, to help present different takes on narratives. The Meta-Plot Master oversees Table and Oppo games to ensure a consistent and developed experience for players. They can assist Side RP GMs if necessary, but that is expected to be more of an exception.
 * Responsible for ensuring Public Facing Plot Documents are maintained and updated, coordinate with Info Broker Team as necessary
 * Review runs and assist in enabling GMs to develop metaplot connections
 * Provide metaplot tie-in plot resources for use by GMs

Game Master
Game Masters are the backbone and driving narrative force for the server. They run various types of games, broken down below. The Game Masters run games and effectively operate as anything in the setting that isn’t a Player Character. Game Masters are expected to run at least 1 Game or 2 Side RPs a month, minimum.

Table GM
Table GMs run a recurring weekly table for a specific team of the same characters. Usually this table has 6 people, and meets at the same time each week. Their priority is to allow opportunities for achieving Player and Character goals, and are given a unique opportunity to tell a more Long Form style story with these players.
 * Provide consistent weekly games for a Table during on-season gametime
 * Attend weekly “check-in” meetings to communicate plot information

Oppo GM
Oppo GMs run intermittent games for players, which any character who is not currently at a Table Game can apply for and participate in. Due to the shifting nature of the Oppo games, their games should be roughly mapped out and approved by the Head GM or Plot Admin before being posted. Oppo GMs should be experts in making on-the-fly decisions for their game to recover from unexpected player actions.
 * Provide 2 Oppo Games a month to the server

Side RP GM
Side RP GMs provide personalized, one-off experiences for various players. These give players who are not in a table game a way to pursue narrative and mechanical progression. When a player submits a Side RP Request, a Side RP GM reviews it and submits a proposal to the Head GM for review. When approved, they coordinate a time with the player and run it for them.
 * Resolve Side RPs within 10 days of RP being submitted (barring player scheduling issues)

Plot Designer
The Plot Designers operate under the Meta-Plot Master and act as a creative team to develop and expand on the Metaplot each season. They assist in tracking changes and responses in the metaplot and work with the Narrative Expert to communicate information about things in the setting and the world.
 * Support Meta-Plot Master in developing metaplot and plot tie-ins

Review Team
The Review Team are the guardians of mechanics on the server. They assist players in creating characters, they approve character sheets, and they assess rulings and if a rule needs adjustment. They are expected to be well-versed and confident in most rulesets in the game, and can discuss those rules as a group to ensure an understanding is presented to the rest of the server as necessary.

Head Reviewer
The Head Reviewer is in charge of driving and prioritizing the duties of the rest of the Review Team. They help maintain open communication between the Balance, Reviewer, and Info Broker teams to help assist in keeping rulings communicated clearly to the player base. They ensure that the CharGen Coaches and Reviewers are providing a pleasant first-experience for new players, and ease their introduction to Shadowrun and the server.
 * Ensure departmental goals are achieved, as set forward by Department Admin

CharGen Coach
The CharGen Coaches are staff members who are specifically tasked with being available to help players build their characters. They help guide players towards characters that would be well suited to the server and its settings. This can be through gently assisting in ensuring they don’t fall into CharGen traps, through ensuring that a backstory makes sense, and in helping familiarize new players with House Rules on the server.

Reviewer
The Reviewers are the primary guardians for new faces being added to the Shadows in the Neon Jungle. They are the final set of eyes to ensure compliance with current character building standards.
 * Ensure that all character applications are responded to within 7 days of being posted

Balance Team
The Balance Team is focused on answering Rules Questions in the appropriate channel, and discussing any proposals for rules changes. They help craft the mechanics that the server follows so as to best present the desired player experience.
 * Declare initial ruling to questions in #Rules-Questions within 2 days of question
 * Ensure uncertain points of rulings are addressed in Balance Channel

Ops Team
The Ops Team is in charge of maintaining an enjoyable player experience. They do this by promoting open communication with the player base, keeping a close eye on conversation in the public spaces, keeping documents updated and well structured, and supporting other teams in getting the best possible results from their departments.

Community Manager
The Community Manager operates as a voice-piece for the staff at large, generally being the one to make announcements for the community and presenting changes and updates to them. They also oversee the various parts of the Ops Team to ensure consistency and quality interactions for players.
 * Ensure departmental goals are achieved, as set forward by Department Admin

Community Moderator
A Community Moderator handles two primary tasks. The first is to review, research, and respond to the Feedback box. The second is to keep tabs on the public channels and ensure that the Code of Conduct is being upheld, and that all members (staff and player) are acting respectfully and being treated respectfully in turn.
 * Draft and post reply to Feedback Box within 7 days of submission

Narrative Expert
The Narrative Expert team handles the production of setting expansion work. Things such as “Radio Free Seattle” and “The Wolf Report” fall under this team. Additionally, they review, edit, and post player-generated content and oversee its archiving.
 * Produce 2 pieces of server fiction a month
 * Review and provide Player Submitted Fiction within 5 days

Info Broker
The Info Brokers are focused on ensuring that documentation is kept up to date, and that changes to anything are being communicated to the players regularly, to maximize clarity for existing players who may have their characters impacted by these changes. They announce and track opportunity games, and provide the GMs with which team should be accepted.
 * Contribute and approve Patch Note announcement every two weeks

Ombudsman
The Ombudsman is largely an exception among the staff. It is the one member of any team who is not chosen by the Admin team. Instead, the players vote for an Ombudsman each season and that Non-Staff member from the community is granted the title. The Ombudsman is meant to be a direct line between the players and the Staff Team. Their primary duty is to make themselves available to the member base and filter feedback from it. Then they use that feedback and open discussions with the Staff Team. If they feel a distinct change should be made in the server, they write a proposal for the Admin team to review and consider action on.